Monday, 26 May 2025

Canva Outage: Service Disruption and Restoration Updates (May 26, 2025)

 

🔄 Live Status Updates

Latest Update (5:59 PM AEST):
✅ A fix has been implemented, and Canva is monitoring the results. Services should gradually be restored for all users.

Previous Updates:
⏳ 5:39 PM AEST – Canva continues working on a resolution.
⏳ 5:21 PM AEST—Engineers are still deploying fixes.
⏳ 5:16 PM AEST – Technical team actively troubleshooting.
⚠ 4:50 PM AEST – Outage confirmed; users experiencing timeout errors.


📌 What Happened?

Canva experienced global access issues starting around 4:50 PM AEST, with users unable to log in or load designs due to timeout errors. The problem affected both the web platform and mobile apps.


🔧 What Was the Issue?

While Canva hasn’t released full details, possible causes include

  • Server overload due to high traffic.

  • Database or API failures disrupt access.

  • CDN (Content Delivery Network) problems are causing slow loading.


✅ Is Canva Working Now?

The latest update confirms a fix is in place, and services should stabilize soon.

  • If you still can’t access Canva, try:


❓ FAQ

Q: Did I lose my designs?
➡ No! All saved projects remain intact.

Q: Will Pro users get compensation?
➡ If the outage lasts long, Canva may offer service credits (check official updates).

Q: How can I prevent this in the future?
➡ Download critical designs offline or use alternative tools like Adobe Express/Figma for urgent work.


📢 Final Notes

Canva’s team resolved the issue within ~1 hour. If problems persist, report them via @CanvaSupport.

🔹 Follow #CanvaDown on social media for community reports.
🔹 Bookmark Canva’s status page for official announcements.

#Canva #CanvaOutage #TechNews #DesignTools

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